The full version of this brochure can be obtained from Ontario Real Estate Association, 99 Duncan Mill Road, Don Mills, ON, Canada.

Vendor's Agent: When a real estate company is a "vendor's agent," it must do what is best for the vendor of a property.

A vendor's agent must tell the vendor anything known about a purchaser. For instance, if the purchaser is willing to pay more for the property, this information must be disclosed to the vendor. And the purchaser can expect fair service and honest information about the property.

Purchaser's Agent: A real estate company acting as a "purchaser's agent" must do what is best for the purchaser.

A written contract establishes the purchaser agency. It also explains the obligations of the purchaser and realtor. The realtor may not disclose information about the purchaser to the vendor.

Dual Agent: A realtor can be an agent for both the purchaser and vendor and must do what is best for both of them.

A dual agent must fully disclose information to both parties. No information will be confidential. Both the purchaser and vendor must agree in writing for the realtor to act as a dual agent.

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